Ponderous.us – Pondering

Damaged Items If your order arrives damaged, contact us within 3 days with photo proof. We’ll offer a return or exchange. Requests after 3 days won’t be accepted. Wrong Item Ordered (Customer Error) We only offer exchanges, no refunds. You’ll cover all shipping costs to send back the item and receive the new one. Item must be unused. No Returns or Exchanges We do not accept returns or exchanges for non-damaged items if the correct product was sent. Returned to Sender If your package is returned due to an incorrect address, unclaimed delivery, or customs issue, you must pay a reshipping fee. If unpaid within 14 days, the order will be canceled with no refund. If you would like to contact is: Email: ponderous.us@gmail.com Instagram: @pondering.us